Alaska Security Guard Certification Practice

What should guards do if they encounter a suspicious individual?

1. Confront them aggressively

2. Document and report the situation to supervisors

3. Ignore them unless they commit a crime

4. Engage them in conversation

The correct answer is: Document and report the situation to supervisors

Documenting and reporting the situation to supervisors is a critical response when encountering a suspicious individual. This approach ensures that the incident is officially recorded, providing a basis for any necessary follow-up actions or investigations. Reporting to a supervisor allows for a proper assessment of the situation, ensuring that trained professionals can decide on further steps, which may include increased surveillance or coordination with law enforcement. This method promotes safety and professionalism, as guards are trained to avoid escalating potentially volatile situations by confronting individuals aggressively or engaging them in conversations that could lead to misunderstandings. Additionally, ignoring a suspicious individual unless a crime is committed can leave security gaps and potentially endanger others. Proper documentation and communication help create a safer environment and facilitate timely intervention if required.