If a security guard feels unsafe during an incident, what should they do?

When a security guard feels unsafe during an incident, the most advisable course of action is to retreat to a safe location and call for backup. This approach prioritizes their safety and security, recognizing that in potentially dangerous situations, putting oneself at risk can lead to more severe consequences. By seeking a safe space, the guard can assess the situation from a distance, maintain situational awareness, and make informed decisions without the immediate threat of harm.

Calling for backup is crucial because it ensures that the situation can be managed with adequate support. This collaborative response often leads to a better outcome, as multiple personnel can together address the incident, enhancing both effectiveness and safety.

In contrast, confronting the situation head-on may put the guard in physical jeopardy, especially if they are outnumbered or facing an unknown threat level. Ignoring the situation or merely monitoring without taking appropriate action can lead to escalation, thereby endangering not only the guard but also bystanders. Failing to act can result in missed opportunities to prevent harm or secure the area, which is a security guard's primary responsibility.