Alaska Security Guard Certification Practice

How can security guards prevent workplace violence?

1. By ignoring suspicious behavior

2. By being alert, vigilant, and trained in de-escalation techniques

3. By using physical force when necessary

4. By calling the police immediately

The correct answer is: By being alert, vigilant, and trained in de-escalation techniques

Being alert, vigilant, and trained in de-escalation techniques is essential for security guards to effectively prevent workplace violence. These skills allow guards to recognize early warning signs of potential conflicts, such as signs of agitation or distress in individuals. By maintaining awareness of their surroundings and observing the behavior of others, they can identify situations that may escalate into violence. Moreover, de-escalation techniques involve communication and negotiation skills that help diffuse tense situations before they become violent. This proactive approach emphasizes prevention through awareness and effective interaction, rather than waiting until a situation escalates or relying solely on emergency responses. When security personnel are equipped with these techniques, they can often resolve conflicts peacefully and maintain a safer environment for employees and visitors alike.